Privacy Policy
Last updated: January 2026. GooseCreek Candle Co. respects your privacy. This policy explains what we collect and how we use it.
What we collect
When you place an order or create an account, we collect your name, shipping and billing address, email address, phone number, and payment information. Payment details are processed by our PCI-compliant payment providers (Stripe, PayPal, Shop Pay) — we never see or store your full card number.
How we use it
- To fulfill and ship your order from our Ohio warehouse
- To send order confirmations, shipping updates, and returns communication
- To respond to your customer service inquiries
- To send marketing emails only if you opted in — unsubscribe any time
- To detect fraud and comply with US law
Who we share it with
We share only what's necessary with US-based service providers: our shipping carriers (USPS, UPS, FedEx), payment processors, and email platform. We never sell your personal information — full stop.
Your rights
Under the California Consumer Privacy Act (CCPA) and similar US state laws, you have the right to request a copy of your data, ask us to delete it, or opt out of marketing. Email privacy@goosecreekcandle.com and we'll respond within 30 days.
Cookies
We use essential cookies for cart and checkout functionality, plus analytics cookies (Google Analytics) to understand how the site is used. You can disable non-essential cookies in your browser settings.
Children
Our site is not directed to children under 13, and we do not knowingly collect information from them.
Contact
Questions? Email privacy@goosecreekcandle.com or write to us at GooseCreek Candle Co., 2450 Fragrance Lane, Cincinnati, OH 45202, USA.